Terms of Service

These Terms of Service apply to all services provided by Noosa Flyer Co.

By engaging our services, you agree to the terms outlined below.

1. Service scope

Noosa Flyer Co provides flyer distribution, printing, and design services as agreed per campaign. Services are delivered to residential letterboxes within the confirmed coverage areas.

Delivery numbers are based on estimated coverage and may vary slightly due to local conditions and access constraints.

2. Delivery conditions

Delivery timelines are estimates only and may be affected by factors including weather, access restrictions, safety considerations, or local conditions.

Noosa Flyer Co reserves the right to adjust delivery schedules where necessary to ensure safe and compliant delivery.

Delivery may be limited or excluded in areas where access is restricted, unsafe, or prohibited, including gated properties, secure buildings, or locations displaying “no advertising” notices.

3. Coverage and GPS tracking

GPS tracking is provided as proof of delivery movement and route coverage. It does not represent individual letterbox confirmation.

Delivery is performed using a section-based system designed to ensure quality and consistency across campaigns.

4. Marketing outcomes

Flyer delivery is a marketing activity. Noosa Flyer Co does not guarantee enquiry volume, response rates, sales results, or listing performance.

5. Client materials

Clients are responsible for ensuring all supplied content complies with applicable laws, regulations, and advertising standards.

Noosa Flyer Co is not responsible for the legality, accuracy, or claims made in client-supplied materials.

6. Printing services

Where printing services are provided, print quantities are confirmed based on campaign scope and delivery requirements. Minor variations in colour or finish may occur as part of standard print processes.

6.1 Rush requests

Rush turnaround requests. Where a client requests expedited printing or delivery timelines, a rush handling fee may apply. Rush scheduling is subject to supplier availability and confirmation. Noosa Flyer Co does not guarantee completion by a specific date unless agreed in writing.

7. Design revisions and approvals

Where design services are provided, the campaign includes the number of revision rounds stated in the selected package.

A revision round refers to one consolidated set of client feedback changes.

Additional revision rounds, major layout changes, or concept restarts beyond the included amount may incur additional fees.

Final artwork must be approved by the client in writing before printing or distribution proceeds.

8. Payment terms

Invoices are payable in accordance with the terms stated on the invoice.

Noosa Flyer Co reserves the right to withhold delivery or related services if payment terms are not met.

9. Limitation of liability

To the maximum extent permitted by law, Noosa Flyer Co is not liable for indirect, incidental, or consequential losses arising from the use of our services.

Nothing in these terms excludes any rights you may have under Australian Consumer Law.

10. Changes to services

Noosa Flyer Co reserves the right to update or modify services and processes where required to maintain delivery quality and compliance.